The language that we use is important...very important. It is not just the self talk that psychologists advise we adopt that is important, but also our communication with other people.
And when I say communication I mean the whole portfolio of interactions from body language to tone of voice.
Colleagues and clients will pick up on any negativity and it will spread. Our negativity and poor use of language becomes a plague that can sweep through a team and organisation destroying any hope of a positive outlook.
Most success is founded on the basic principles of positive thinking. It's easy...you just choose to think, act and speak with a positive language. The impact will be amazing as we change our language from "it may work" to "It will work".
Never underestimate the power of influence that you have on clients. Don't feed their fear...feed their confidence instead!
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1 comment:
Good post, david. Positive language is infectious and it is amazing how much positive language can galvanise and motivate a team.
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